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Privacy Policy

FPO DESK (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we process the information we collect through our website. We encourage you to read this Privacy Policy carefully to understand how your data is used and protected.

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using the Site.

1. Data Controller 

FPO DESK is the data controller of your personal data. This means that we are responsible for deciding how your personal data is processed and for ensuring that it is processed securely.

2. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device. This includes data such as your web browser type, IP address, time zone, and some of the cookies installed on your device. Additionally, as you interact with the Site, we collect data on the web pages or products you view, search terms that led you to the Site, and how you engage with the Site. We refer to this information as “Device Information.”

Furthermore, we may collect personal data that you provide to us, such as your name, address, email, phone number, and payment information, especially when you register or make transactions through the Site. We refer to this as “Personal Data.”

3. Why We Process Your Data

We process your data for the following reasons:

  • To operate and maintain the website.
  • To provide services to you and fulfill our contractual obligations.
  • To improve the user experience on the Site by analyzing how visitors use the Site.
  • To communicate with you, including responding to inquiries, providing customer support, or sending newsletters (if you subscribe).
  • To detect and prevent potential fraud or abuse of the Site.

4. How We Use Your Personal Data

  • Device Information: Automatically-collected data helps us identify potential abuse of the Site and generates statistical data regarding website usage. This data is never aggregated in a way that would allow us to identify any individual user.
  • Personal Data: Information you provide (such as name, email, etc.) may be used to deliver services, communicate with you, or process orders and payments.

You may visit our website without providing personal data, but certain features (e.g., receiving newsletters or contacting us) may require you to provide specific information.

5. Your Rights

If you are a European resident, you have certain rights in relation to your personal data, including the following:

  • The right to be informed: To know how your data is being used.
  • The right of access: To access the personal data we hold about you.
  • The right to rectification: To correct any inaccuracies in your data.
  • The right to erasure: To request the deletion of your personal data.
  • The right to restrict processing: To limit how your data is used.
  • The right to data portability: To transfer your data to another organization.
  • The right to object: To object to certain processing activities.
  • Rights in relation to automated decision-making: To challenge automated decisions that affect you.

To exercise any of these rights, please contact us at the contact information below.

Please note that if you are a European resident, we process your personal information to fulfill contracts with you (e.g., processing orders) or to pursue our legitimate business interests. We may also transfer your data outside of Europe, including to countries like Canada and the United States.

6. Links to Other Websites

Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of such external websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Security

We take reasonable steps to ensure the security of your personal data by implementing administrative, technical, and physical safeguards to protect against unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Legal Disclosure

We may disclose your personal data if required or permitted by law, such as in response to a subpoena or legal process, or to protect our legal rights, investigate fraud, or respond to a government request.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, or wish to exercise your rights under applicable data protection laws, you may contact us at:

Contact Information for FPO Desk
Phone: +91 81300 98747
Email: mail-enquiry@fpodesk.com